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Statement for Specified Commercial Transactions

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Seller Body TCO2 Co., Ltd.
Responsible Manager Koichi Shobatake
Location 155-0033 Tokyo-to Setagaya-ku Daita 2-21-18
Contact TEL:03-5432-7410

Form：Use web form from here

(Phone Hours 11:00〜12:00, 15:00〜17:00 JST　Excluding Saturday, Sunday, Public Holidays, Winter& Summer Vacations)
Price We sell our merchandise at the price displayed on our website.
Other fees In some cases Sales Tax, Postage Fees will be charged.

Sales Tax ： Free of charge OR 5% of the sum of merchandise and postage fees.

Domestic Postage Fees ： Free of charge OR JPY100〜500 per purchase.

International Postage Fees ： Free of charge OR JPY500〜2500 per purchase.
Payment Method Credit Card（VISA,Master）
Timing of Payment When order is placed.
Purchase amount limit 500,000 JPY or your credit card limit, whichever is lower.
Delivery of Merchandise For online Certificates, accounts will be available upon receipt of an email ( usually within a few minutes after an order is placed ).

Physical items such as stickers, paper certificates, t-shirts will be dispatched within 7-14 business days.

Please note that you may expect some delays during Winter & Summer & Golden Week vacation periods.
Special Conditions If we cannot deliver any merchandise, we will cancel your order and notify by email.

If your order contains a certificate issued from us and you have decided to unregister with us, you agree that we will delete any public privacy information and you waive all rights over the certificates you have purchased and the owner of the certificates will be displayed on our site as an anonymous user.
Return Merchandise 1.Return merchandise at your own discretion

Returned merchandise must be unopened, unused, undamaged and will not be accepted after 14 days after arrival at your site. You will be responsible for all freight charges. If you send us the merchandise with freight collect we will deduct the amount from the refunded amount.

2.Merchandise with Troubles or Defects

Returned merchandise will be accepted within 14 days after arrival at your site. We will be responsible for all freight charges.

3.Refund
  • Refund will be processed after merchandise is returned and confirmed. Refund procedure will usually take 7-14 business days to complete after merchandise is received.
  • We will not pay any interest on the refund amount.
  • In some cases a refund might take a longer period to process depending on the Credit Card issuer.
4.Please Note
  • We do not accept return of merchandise after 14 days from arrival at your site under any circumstances including troubles and defects.
  • In some cases, in our sole discretion, where we deem that the merchandise has been used or opened or damaged, we will not refund.
  • In some cases, in our sole discretion, where we deem that the merchandise has been returned for the purpose of returning the merchandise we will not refund.
Catalogs Unavailable
Email Address
Advertisement We will send out emails to you on occasions where we need to send information to use our service and news letters occasionally to those who have given us permission. However we will not, spam or send you frequent sales emails.
Last Updated 2008/6/5